Account Manager

For our office in Cape Town (South Africa)

A career at Radio Holland

Challenging job in a global environment

Radio Holland is well-known in the worldwide maritime industry as global NavCom, Connectivity, ICT on Board and Service & Maintenance provider.

Available 24 hours a day, 7 days a week, Radio Holland connects its customers to an unrivalled Global Service Network of 70 offices along the global shipping routes. Radio Holland delivers unique technical service expertise which helps customers run a smarter, more profitable business with less downtime and lower operational expenditures. Our highly skilled technicians are experts in maritime electronics who deliver top quality, on-the-spot services. Radio Holland offers cost-saving service agreements and remote monitoring maintenance support to vessels at sea around the world.

The Account Manager has the following primary roles:

  • Sell Radio Holland’ products and services within defined geographic area and/or business vertical;
  • Ensure constant and profitable growth in sales volume and revenue;
  • Identify objectives, strategies and action plans to improve short and long-term sales.

Reporting Structure

  • The role reports to the Operations Manager.
  • Indirect reporting line to Regional Director MEA.

Key Deliverables

Meet and exceed projected targets on

  • Turnover;
  • Gross Margin;
  • Days of Sales Outstandings (DSO).

Key Responsibilities

1. Corporate Responsibilities

  • Represent the company in the best way possible regarding performance, attitude, safety, quality, customer service, in line with the company’s Vision, Mission and Values;
  • Adhere to the company’s policies, regulations and standards.

2. Sales Responsibilities

  • Visit customers and promote Radio Holland’s products and solutions;
  • Increase sales revenue acquiring new customers and retaining existing customers;
  • Develop sustainable business by diversifying revenue (product portfolio diversification);
  • Ensure highest possible profitability levels by controlling gross margins;
  • Negotiate payment terms ensuring on-time payments by customers;
  • Develop and execute account plans, analyse market trends and determine client needs;
  • Manage the day-to-day customers enquiries: respond to emails, prepare and send quotes, inter-departmental coordination;
  • Monitor competitive activities to stay up-to-date with market trends and opportunities;
  • Update Radio Holland stakeholders of the sales developments;
  • Prepare and present annual budget, ad-hoc sales, market and activity reports;
  • Use on-time and accurately the company’s information systems (CRM/ERP, etc.);
  • Support the other sales team members during their leave or absence;
  • Represent Radio Holland during trade shows, exhibitions, conferences, etc.
  • Assist Radio Holland in the organization and coordination of trade shows, exhibitions, conferences, etc.

Responsibilities & Decision-making Authorities

  • Day to day administrative tasks.
  • Continuous improvement of own work practices.

Skills / Abilities

  • Commercial minded.
  • Highly proactive, using initiative, discretion and judgement;
  • Capacity to prioritize and multitask;
  • Excellent organizational and time management skills;
  • Respect of deadlines;
  • Good IT skills, specifically MS Excel, MS Word and MS PowerPoint.
  • Excellent oral and written communication abilities in English.
  • Ability to work both independently, with minimal supervision, and in a team environment.
  • A warm personality with ability to liaise with different kinds of people.

Work experience requirement

  • Minimum 3 years of field sales experience with a preference for technical sales role.
  • Demonstrated track records of meeting and exceeding sales targets.
  • Experience in Maritime industry.

Education

  • Graduate in Business Administration, Marketing, Sales.

Interested?

For more information or to apply please use below contact form.

Always there. Everywhere.