Who we are
Radio Holland is the first choice for NavCom solutions in the maritime industry worldwide. We provide innovative solutions for all electronic functions on board by delivering, installing, and integrating advanced equipment. With a global network of branches and agents, we ensure fast and efficient service along major shipping routes. We strive for a high level of service and a long-term relationship with our customers and focus on innovative and sustainable technologies to improve efficiency and safety on ships. Always there. Everywhere.
These are your tasks and responsibilities.
As a Service Support Officer, you’ll take on the vital task of overseeing the invoicing process and ensuring the timely closure of completed jobs. This role demands not only strong organizational skills but also a keen eye for detail and the ability to collaborate effectively with various stakeholders.
Your scope of your work is local, and your base will be situated in Alexandria (Egypt).
Responsibilities:
- Pickup completed jobs (VSOs) ready for invoicing.
- Verify supporting documents including Service Reports (SR), Purchase Orders (PO), and customer numbers.
- Refer to the Business Controller if the margin percentage on the VSO is below target.
- Generate and post invoices in Navision.
- Send invoices according to customer requirements and arrangements (by email, upload in customer portal, hardcopy, etc.).
Requirements
This characterizes you:
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Ability to work effectively in a fast-paced environment.
This is what we ask of you:
- Degree or Diploma in Business Administration, Accounting, or related field.
- Proficiency in Microsoft Office Suite, especially Excel.
- Fluent in English is a must. (Both written and verbal).
- Finished or exempted from Military Service.
- Alexandria resident is a must.
What can you expect of us?
When you join our team as a Service Support Officer in Alexandria (Egypt), you can expect:
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Engaging and inclusive work environment.
- Chance to work with cutting-edge maritime technology.
Curious if we are a good fit for you?
If you’re an eager and motivated Service Support Officer for our Deepsea department with a passion for maritime technology and a commitment to exceptional service, we encourage you to apply. Send your resume and cover letter to jobs.mea@radioholland.com
