Service Technician

For our office in Rio de Janeiro (Brazil)

Radio Holland is well-known in the worldwide maritime industry as global NavCom, Connectivity, ICT on Board and Service & Maintenance provider. Available 24 hours a day, 7 days a week, Radio Holland connects its customers to an unrivalled Global Service Network of 70 offices along the global shipping routes.

Radio Holland delivers unique technical service expertise which helps customers run a smarter, more profitable business with less downtime and lower operational expenditures. Our highly skilled  technicians are experts in maritime electronics who deliver top quality, on-the-spot services.

Currently we are seeking Service Technicians / Radio Surveyors for our office in Rio de Janeiro (Brazil).

Roles and responsibilities

  • Execution of service calls – Surveys, installation, repair and commissioning of electrical-, navigation- and communication equipment
  • Pro-active approach, to assure effective and efficient execution of assigned service calls and to maximize productivity
  • Checks if the right materials, service cases, etc. are available in time, to assure a first time fix
  • Keeps the Planner informed and advises the Planner to optimize call execution and workload
  • Assures a timely de-briefing towards the Service Coordinator, incl. service report, return of service cases, materials, closing administration, etc.
  • Communication with the customer and class societies on board
  • Gives technical & commercial advice (incl. feedback to Service Coordination to maximize service opportunities)
  • Acts on behalf of class societies, in case of surveys
  • Is the ‘business card’ of Radio Holland towards the customers
  • Pro-actively develops and maintains skills, capabilities and knowledge
  • In line with the company requirements (e.g. training in case of new product launches, etc.)
  • Assures that certifications remain up-to-date, in consultation with the Planner
  • Actively exchanges (new) knowledge with colleagues, to assure Radio Holland can guarantee high quality performance toward the customers

Requirements

  • Holds at least a technical degree (with valid CREA/CFT), specified in Electronics or Radio
  • Has basic (technical) knowledge of equipment
  • Is familiar with working in a service(-minded) organization
  • Is aligned with all safety standards which are applicable to the job.
  • Current residency in Rio de Janeiro required.
  • Fluency in English required

What we offer

  • A challenging work environment in the international maritime industry
  • A competitive salary and related benefits
  • Excellent secondary employment conditions

Interested?

For more information or application contact Jan van Iersel at recruitment.brazil@radioholland.com or use this form to send your application and CV.

Always there. Everywhere.